Got a software-related query? Whatever your problem, Runnex supports your business when you need it most. Runnex offers a wide range of support options, all designed to help you make the most of your Accounting software and your business.
Here are some ways which Runnex can support your business:
Runnex Business Support helps you get up & running fast.
As a registered Runnex customer, you are entitled to 30 days complimentary introductory support to help you get up and running as quickly as possible.
How to access Runnex Business Support by phone?
Just phone our Support line anytime between 9.00am to 6.00pm, Monday to Friday.
How to access Runnex Business Support by fax or email?
Simply fax or email a clear description of your technical issue to our IT services or Accounting or HR software support team and we will get back to you as soon as we can (usually within the same working day).
Runnex unlimited Remote Access Support
For ease of understanding of your technical issue, Runnex customers are entitled for unlimited remote support, where your waiting time is minimised for urgent solutions.
Runnex Support Notes
With Runnex support notes, you can have your software-related query answered with our step-by-step guides. Runnex Support notes are a comprehensive, easy-to-understand manuals that we have built up over the years for our customers.
Want On-site Assistance, we can help…
Need on-site help & advice, we are just a phonecall away to arrange for our support & technical consultant to be at your office to provide advice or support for your issue.
What happens when your Business Support period ends?
Before your business support ends, it’s easy to ensure your business remains covered; just give us a call to renew your subscription to Runnex business support plan.
Runnex business Support programme includes 3 variations that will includes 12 months of technical support in addition to many other key benefits. Services may be applicable to IT services as well as Accounting software and HR solutions support, as relavant to your business operations.